Shipping policy

1. Order Processing Time
All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays.
Note: As our coffee is roasted-to-order, please allow extra time for the roasting process.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

3. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). 

4. Damages & Lost Packages
Riplash’s Coffee is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Note: Please contact us directly at info@riplashscoffee.com so we can assist with tracking down the package. 

6. Incorrect Shipping Address
If an incorrect address is provided, and the package is returned, the customer is responsible for the shipping cost of reshipment.